I recently attended a 2-day classroom based training course as part of some work I will be completing within schools. For me it was refreshing and gave me an opportunity to think about where an online portal (or similar) could have supported the classroom based elements of the course from the learner’s perspective. Here’s what I came up with:
Course Admin Information
Putting course admin information online makes it easily accessible and readily available.
There was a lot of admin information (location maps, timings, agenda, etc) that was sent via e-mail prior to attending the course. As this was a personal piece of training for me the information was sent to my personal e-mail account which does not receive the same level of attention (largely thanks to my social life being conducted on facebook) as my business account. Inevitably it got lost within the masses of updates, personal e-mails and junk mail I receive. A series of follow up e-mails met the same fate with only a last minute panicked telephone call eventually saving the day.
Background Information
Making background information available online pre-course frees up valuable face to face time in the classroom
A lot of day 1 was spent covering child protection issues which is a critical part of the training. This raised a number of questions which needed further discussion and input from the training consultant. Sharing the background information on this topic pre-course would have freed up valuable face to face time
Post-Course Reading
Further recommended reading and handout support provides the learner with access to additional information if they feel they need it
Again, taking the subject of child protection this is not something that can be covered in an afternoon session. It is a huge and complex area but one which is critically important when working within schools. As someone who is a Reflective learner further recommended post course reading would have been invaluable to me.
Learner Forum
An online forum where learners can stay in touch as they progress with their learning experience back in the workplace can reap huge rewards
I’m a people person and like to stay in touch with interesting people I meet. Facebook and Co have made this process much easier and of course I have connected with some of the people who I met during the training through this medium. However, connecting with them in an online environment specifically designed for the training I attended would have encouraged us to share our experiences back in the workplace.
Now you could argue that all of the above information could have easily been sent by e-mail and you’d be quite right. However, collecting all of this information in a dedicated online portal would give a richness to the learning experience that e-mail just couldn’t replicate.

